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Catch22 is a local charity with a national reach. We work with young people and others who find themselves in seemingly impossible situations. We believe every young person deserves the chance to get on in life. No matter what.

Engage in Education is a partnership between Catch 22, ICAN, Pupil Parent Partnership and Dyslexia Action. We aim to improve the life chances and outcomes of those young people who are at risk of exclusion from schools by targeting the associated risk factors, such as poor attendance and hidden communication difficulties. The programme will do this through a combination of group work, Keywork, mentoring and workforce training and development offers.

Recruitment and screening process for volunteers:
Application form
2x References
CRB Check (we complete this)
Interview

CRB required: Yes

Times you can volunteer (Morning, afternoon, evening): Flexible

Description of role:
Gain experience of how a charity operates and the administration tasks that go with it. You will be based at the main Engage in Education office at Hoults Yard, Walker. You will be responsible for:
• Filing; Compiling and updating confidential case files
• Assembling info packs
• Composing and sending letters
• Booking appointments
• Making phone calls to schools, companies and individuals
• Internet research for networking opportunities and potential organisations to link with
• Other tasks as and when required
If you have a specific are of interest such as marketing, fundraising or business negotiation then we can use your skills to develop your role to include these areas of work.

Additional skills required:
• Organised
• Excellent communication skills both in person and over the telephone
• Good level of literacy
• Ability to use It including MS office packages (Word, Excel)
• Able to operate with minimum supervision
• Polite and professional demeanour
• Self motivated
• Experience of office admin desirable but not essential if meet other criteria
• Awareness of and adherence to strict confidentiality

Specific skills required:
Essential
Friendly and approachable
Enthusiastic
Patient
Non judgemental
Honest
Ability to motivate and encourage
Friendly & approachable
Resilient
Punctual and reliable
Non Patronising

Desirable
An understanding of issues facing young people
An understanding of confidentiality
Experience of working/volunteering/being around with young people 11-16 years old
Creative

Training required for the role (number of hours, specific times i.e. weekend):
Induction Training (1 day)

Additional training available but not essential