► IT CLUSTER

Our 2nd Floor IT Cluster...

 

Having recently undergone an £8 million redevelopment project, the Students’ Union has improved the services and facilities available to students, including a 24 hour access computer cluster.
 
The NUSU PC Cluster Suite can be found on Level 2 and consists of 89 PC's.
 
There are designated spaces with computers designed for group work and two separate computer clusters, one similar to the Bedson Computer Cluster and the other with single computer booths for more focused work.
 
 
IT Service Desk
If you are experiencing any problems with any of the equipment please contact the IT Service Desk by:
 
- Telephone: (0191 222) 5999 
- Email: it.servicedesk@ncl.ac.uk  
 
 
Out of Hours Help
You can use 5999 as above – outside normal hours it will go through to the Out of Hours service. Or, you can use any of these alternatives:
 
- Telephone: 0191 243 7993 
- Freephone: 0800 694 4402
  (please note that 0800 numbers may incur a charge if you are using a mobile phone). 
- Text Message: +44 77 81 48 27 86
  (starting your text with your ISS Login Name - e.g. a6234543)
 
 
Audio Visual Equipment
The Students' Union offers meeting rooms that are fitted with audio visual equipment.  On level -1 plasma screen display is available and on level 1 rooms have a ceiling mounted data projection system in place.  Please click here for more information.
 
Want to book a room?
Please contact Student Union reception at reception.union@ncl.ac.uk or telephone 0191 239 3900.
 
 
Campus Network
Visit http://connect.ncl.ac.uk/ for instructions on how to connect to the campus wireless network, mobile access and help and advice.