► Out of Hours Options

If you require support when the Student Advice Centre is closed or unavailable, then there are several other services in place that you can contact for support or advice.

Welfare Support

 University Chaplaincy

The University Chaplaincy is a team of chaplains working together. They are appointed by their faith communities, recognised by the University and are affiliated to the Student Wellbeing Service.   They are committed to working with students and staff of different faiths and to making the University a place of religious tolerance and respect. 

The Chaplains are all very willing to be contacted, to try to help out in any way they can at any time. If the Student Advice Centre is closed and you wish to talk to someone or just want someone to listen, then the Chaplains are more than happy to help. You can contact them on 0191 2226341 or by email. For more information on the Chaplaincy, please visit their website.

Welfare Officer

Your Welfare and Equality Officer Katy Hargreaves is available during office hours to offer advice or assistance if needed. You can contact Katy by email or drop in to her office 2nd floor of Students Union, Park Terrace. 

Student Wellbeing Service

The Student Wellbeing Service is available during office hours. Pease contact for information, advice and support on a wide range of student support issues such as counselling, mental health, disability, dyslexia, faith, finance, healthcare and general wellbeing. Their services are available throughout the year and are completely confidential and free of charge. They are open 9am - 5pm Monday to Friday.

 Streetwise

Streetwise is a free young people's advice, counselling, sexual health and support service.  You can  receive free confidential advice and information about sexual health, pregnancy, mental health and general health.  Streetwise is open 6 days per week and offer a friendly drop-in service.

However, counselling is by appointment only.

Streetwise are located at 35-37 The Groat Market (Bigg Market), Newcastle upon Tyne and on 0191 2305400.

For more information, please visit their website.

Out of Hours Support 

NHS Direct

NHS Direct offer health advice and reassusrance 24 hours a day, 265 days a year. If you are feeling unwell please call 0845 4647.

You can also use this number for non-urgent medial queries or information on another health-related issue.

Information is also available from their website.

Mental Health Matters

Confidential emotional support helpline Tel: 0845 6012457 - 6pm to 6am every night.

Information is also available from their website

Nightline                                                                                                                                 
Nightline is a confidential listening and advice service run for students, by students. It runs form 8pm to 8am every night of term.                                                                                       
You can contact Nightline for any type of issues whether you need information about where to go out to, taxi numbers or takeaways or whether you just need somebody to talk to about whatever is on your mind.

Contact Nightline on 0191 261 2905.

Night-Watch

If you have noise problems with neighbours then Night-Watch is here to help. Night-Watch is open from 8pm - 4am every night of the week. To report any noise problems, please call 0300 1000 101 (calls charged at local rate).

For more information about Night-Watch, please visit website

Shelter                                                                                                                                     
Shelter operate a 24 hour freephone helpline for any housing problems day or night, please contact Shelterline on 0808 800 4444. Translation, mincom and typetalk services are also available.

For more information about Shelter, please visit website

 


 

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