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What: WRVS is an age positive charity that offers a range of practical services to help and support older people to live well, maintain their independence and play a part in their local community.

You may be looking for help for elderly people. The good news is that WRVS helps old people across Great Britain in their homes, in the community and in hospitals.

We work in partnership with other charities and organisations, local authorities and the NHS, supporting communities throughout England, Scotland and Wales to be strong and cohesive.

Volunteer Roles:

1. Newcastle Freeman Hospital – Coffee Shop Volunteer

We need volunteers to assist in providing refreshments for hospital patients, staff and visitors at our new coffee shop at Royal Berkshire Hospital. WRVS has hospital coffee shops throughout the country providing a vital service to the patients, visitors and staff.

The main role for coffee shop volunteers will be to serve hot and cold refreshments to customers. Some food is pre-packed and some may be prepared in the project.

You will be dealing with a diverse range of customers on a very regular basis, in particular taking orders and payment.

You will also be rotating and helping to manage stock, clearing tables and ensuring the project is clean and secure on closing.

The project is open 9:00 to 16:00 Mon-Fri and volunteers normally complete a two or three hour shift once a week or fortnight.

Address: Freeman Hospital, Freeman Road, High Heaton, Newcastle uponTyne, NE7 7DN

2. Newcastle Royal Infirmary – Coffee Shop Volunteer

Similar description to above except:

The project is open 9:00 to 17:00 Mon-Fri.

Address: Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

3. Newcastle Dental Hospital – Retail Volunteer

We need volunteers to help in a WRVS hospital shop, serving patients, visitors and staff.

The main role for hospital shop volunteers will be to sell snacks, non-alcoholic drinks, hygiene and other products to hospital patients, visitors and staff in order to raise funds for hospital equipment.

You will be dealing with a diverse range of customers on a very regular basis, in particular taking money and answering queries on the till.

You will also be rotating and helping to manage stock and ensuring the project is clean, tidy and secure on closing.

The project is open 9:00 to 17:00 Mon-Fri and volunteers usually give two to three hours a week or fortnight.

Address: University of Newcastle, Dental School, Framlington Place, Newcastle upon Tyne, NE2 4BW

Skills/experiences/training experiences:

Volunteering with us gives you lots of opportunities:

• To gain valuable experience of a modern and busy retail environment.
• To work in and contribute to your local hospital.
• To take on responsibility and develop communication and team working skills.
• To meet a diverse group of people and make new friends.
• To develop skills in cash handling and reconciliation and with basic administration.

For roles involving handling food, food hygiene training will be provided to an internal WRVS standard.