Our Student Advice Centre (SAC) is the free, confidential, independent and impartial service available to all current students, as well as pre-entry and graduates of up to a year, of Newcastle University. Separate from the University, the SAC offers a sympathetic listening ear, information, advice, assistance and representation on a wide range of student issues. Fancy a chat? Book one of our one-to-one appointments or attend one of the regular drop-in sessions and clinics. Each of our advisers are fully trained and insured professionals with their own areas of expertise. So drop by, we look forward to hearing from you soon.
Although we mainly advise on academic areas such as personal extenuating circumstances (PEC) and disciplinary issues, we can also provide support on personal queries, which are handled with complete discretion. So whether you need advice on finance queries such as Student Finance and benefits, or help with consumer and employment issues drop in to the SAC to see how we can help.
Alternatively, check out our advice sections below for more information!
Ground Floor, Newcastle University Students' Union
student-advice-centre@newcastle.ac.uk
0191 239 3979
Opening Times
Meet the Team
If you would like to make an appointment you can contact us via email, telephone or dropping into our office on level 0 of NUSU. We always aim to see you as soon as possible.
We know you worry about your sons and daughters whilst they are at University, however we are a confidential service and therefore we cannot discuss any student details with parents. Furthermore, as we are a student service unfortunately we are unable to provide direct advice to parents or any third party.
Information for Parents
Service Standards
If the Advice Centre is closed and your issue is urgent, please refer to our Useful Contacts below.
Useful Contacts
Privacy Statement
Advice and help about the Guarantor process
NUSU’s accessible online disclosure system for Sexual Harassment, Sexual Violence, Discrimination and Bullying
Make sure you don't miss the deadlines!