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The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via telephone appointments to deal with any queries.


Latest Covid-FAQs

The COVID 19 outbreak is generating lots of concerns, questions and issues for many people. We're receiving a lot of queries related to the virus outbreak and we hope to be able to help you navigate these as best we can. We have created a list of FAQ’s

Covid-19 Housing FAQsCovid-19 Financial FAQsCovid-19 Academic FAQs Covid-19 Personal FAQsCovid-19 Immigration FAQs

General Advice


Book an Appointment

The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

The easiest way for you to contact us or book an appointment is by completing our quick online form.

Please read our FAQ's here and complete the form at the bottom of the page.

FAQs and Booking Form

If the SAC is closed and your issue is urgent, please refer to our useful contacts below.

If the Advice Centre is closed and your issue is urgent, please refer to our useful contacts below.

Privacy StatementUseful Contacts

Help us improve!

Your feedback helps us continually improve service in the advice centre. If you have a minute or two free after attending an appointment, please give us some feedback below.

Feedback formRead our Service Standards


  • Book in with us
  • The easiest way to get in contact with us and book an appointment is by completing our online form.
  • Most queries can be answered using the FAQ page which you can find below. If you can't find an answer here, then get in contact with us.
  • Read latest FAQs here

Latest News
Information and Support on Domestic abuse or violence

If you, or someone you know, have been affected by domestic abuse or violence, the following organisations may be able to help.
If you are in immediate danger, you should dial 999.

Student Loans Company: Guidance for current and prospective students

Your latest information about student loans companies for students. This page is up to date with the latest recommendations and advice.

International students - COVID-19 information

Information and advice from your SAC for international students

Student Advice Centre FAQs
Student Advice Centre Entrance

Have a read through some of our FAQs. If you have further questions use our online booking form at the bottom of the page.


Meet the Team


View Staff Profiles & Contact Information

Volunteer with Us

All our volunteers are invaluable members of the Student Advice Centre (SAC) team. Helping us to run our busy advice service our volunteers support us with administration assistance, promotion and marketing, independent research, fundraising for students in difficulties, and much more!

We offer full training for all our volunteers whether they take on term-time or summer vacation positions. So if you're enthusiastic, friendly and reliable, want to learn new skills, meet new people and develop your CV and employability, we want you to get involved! (And if that doesn’t persuade you to sign up, you’ll also get one of our infamous red Student Advice Centre hoodies)


Info for parents

We know you worry about your sons and daughters whilst they are at University, however we are a confidential service and therefore we cannot discuss any student details with parents. Furthermore, as we are a student service unfortunately we are unable to provide direct advice to parents or any third party.

Information for Parents