Who are we?

The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via Microsoft Teams (call, video or chat) appointments to deal with any queries. Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor).

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Information for Parents Volunteer with Us Our Service Standards Evaluation Form


Meet the Team
Find out more about our highly dedicated Student Advice Centre team. View the team here.

Opening Times

Term-time Appointment Hours

Monday 9am-5pm
Tuesday 9am to 5pm
Wednesday  1pm to 5pm
Thursday  9am to 5pm
Friday 9am to 4pm

Due to the Covid-19 outbreak, it has been necessary to switch appointments with our Student Advice Centre to an online service (via Microsoft Teams call, video or chat). As a general rule, there is email cover 9-5pm Mon-Thurs and 9-4pm on Fridays.


Latest News & Advice

Students travelling to England: Know before you travel

Read this information from the Department for Education about the procedures you need to f... Read more

Finding a group to share housing with 2021/22

If you haven’t sorted or decided about accommodation for 21/22 Academic Year, please don’t... Read more

Want to let the Student Advice Centre know about your renting experiences?

Have you had a good or bad experience with a Letting Agent / Landlord? You can let the Stu... Read more

Terrace Housing

Important Update: Fixed Penalty Notices

Important information for students caught breaching Covid-19 regulations before the festiv... Read more

Returning to a property? Be aware of Legionnaires Disease

Stored and recirculated water is at particular risk so read our helpful guide to ensuring ... Read more

Student Money Tips 2020

Did you know that NUSU's Student Advice Centre offers support and information in most fina... Read more

Viewing houses virtually

A virtual viewing offers an initial sense of the property and can be provided in a live vi... Read more

5 things not to worry about yet & other housing advice

For all of your Housing questions the Student Advice Centre are online all year round to s... Read more