Student Advice Centre

The Student Advice Centre is your go-to advice service in the Students’ Union. We offer a portfolio of helpful resources, as well as an appointment-based service in which you can chat to one of our trained advisers.


The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. If we are not open, and you need immediate assistance, please use our urgent contacts list here

Book Appointment


Term Time Hours


10am - 4pm


10am - 4pm


Midday - 4pm


10am - 4pm


10am - 4pm



The Student Advice Centre is your go-to advice service in the Students Union. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between we can help. Check out our FAQ’s and if you still need to speak with us, we offer appointments either face-face in the SAC (Level 0, NUSU) or via Microsoft Teams (Call, Video or Chat). Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor or Zoom if you don’t have access to Teams). 

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Policies & Standards  Parent Information
 Evaluation Form  Urgent Contacts



Here are our service FAQS for you to look at before you book an appointment with us.  You may find the answer to your question here first.

View More



Latest News

First time renting in the UK?

Never rented in the private sector or in the UK before? Feeling a bit anxious about making... Read more

Thu 11 Nov 2021
Newcastle City Council logo

Student Advice Centre: Help us catch unlicensed Landlords

Newcastle City Council would like your help to find out the landlords who might be dodging... Read more

Tue 22 Jun 2021
one hand passes keys to another hand

Get advice on Noise and Community Issues this Summer

Newcastle University Students Union hope sall our students remain happy and are safe and s... Read more

Mon 21 Jun 2021

Right to Rent Scheme COVID-19 Adjusted Checks Update

The Home Office made temporary adjustments to the landlords Right to Rent check on 30 Marc... Read more

Thu 22 Apr 2021

Find the support you need during coronavirus (Student Minds)

Not all students have been impacted equally by the pandemic. As part of the Student Space ... Read more

Thu 22 Apr 2021

Students travelling to England: Know before you travel

Read this information from the Department for Education about the procedures you need to f... Read more

Fri 05 Mar 2021

Want to let us know about your renting experiences?

Have you had a good or bad experience with a Letting Agent / Landlord? You can let the Stu... Read more

Mon 01 Mar 2021

**Updated** Electrical Safety Regulations 2020

Electrical Safety Standards in the Private Rental Sector (England) Regulations 2020 came i... Read more

Wed 01 Jul 2020