student.union@newcastle.ac.uk

Student Advice Centre

The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. We offer a portfolio of helpful resources, as well as an appointment-based service in which you can chat to one of our trained advisors.

The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation.

Book Appointment


Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

1pm - 5pm

Thursday

9am - 5pm

Friay

9am - 4pm

Weekend

Closed

Due to the Covid-19 outbreak, it has been necessary to switch appointments with our Student Advice Centre to an online service (via Microsoft Teams call, video or chat). As a general rule, there is email cover 9-5pm Mon-Thurs and 9-4pm on Fridays.

The Student Advice Centre is your go-to advice service in the Students Union. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via Microsoft Teams (call, video or chat) appointments to deal with any queries. Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor).

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Privacy Policy Parent Information
Service Standards Evaluation Form


"92% OF STUDENTS FELT THE QUALITY OF ADVICE WAS SATISFACTORY OR ABOVE"

 

- Impact Report 2020


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