student.union@newcastle.ac.uk

Student Advice Centre

The Student Advice Centre is your go-to advice service in the Students’ Union. We offer a portfolio of helpful resources, as well as an appointment-based service in which you can chat with one of our trained advisers.

 

The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. If we are not open, and you need immediate assistance, please use our urgent contacts list here

Book Appointment

 

Opening Hours (until 17 June)

Monday

10am - 4pm

Tuesday

10am - 4pm

Wednesday

12noon - 4pm

Thursday

10am - 4pm

Friday

10am - 4pm

Weekend

Closed

Vacation Hours (starting 20 June)

Weekdays (minus Wednesdays)*

10am - 2pm

Additional Closure Days

  • 4th July
  • 6th July
  • 13th July

The Student Advice Centre is your go-to advice service in the Students Union. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between we can help. Check out our FAQ’s and if you still need to speak with us, we offer appointments either face-face in the SAC (Level 0, NUSU) or via Microsoft Teams (Call, Video or Chat). Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor or Zoom if you don’t have access to Teams). 

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Policies & Standards  Parent Information
 Evaluation Form  Urgent Contacts

FREQUENTLY ASKED QUESTIONS

 

Here are our service FAQS for you to look at before you book an appointment with us.  You may find the answer to your question here first.

View More
 

 

 

Latest News

Experiencing increased Energy Bill costs? Check out our new FAQS

We have pulled together some FAQs surrounding the energy crises happening in the UK. These... Read more

Tue 15 Mar 2022

First time renting in the UK?

Never rented in the private sector or in the UK before? Feeling a bit anxious about making... Read more

Thu 11 Nov 2021
Newcastle City Council logo

Student Advice Centre: Help us catch unlicensed Landlords

Newcastle City Council would like your help to find out the landlords who might be dodging... Read more

Tue 22 Jun 2021