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    Book in with the Student Advice Centre using our booking form below. This is the only way to book in with us, and we assure you we will respond as quickly as possible.
Read Covid-19 FAQs
Opening Times
Book an Appointment

 

The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via Microsoft Teams (call, video or chat) appointments to deal with any queries.

Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor). 

 

Latest Covid-FAQs

The Student Advice Centre is currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently providing appointments via Microsoft Teams (video, call or chat).

Covid-19 Housing FAQsCovid-19 Financial FAQsCovid-19 Academic FAQs Covid-19 Personal FAQsCovid-19 Immigration FAQs

 
General Advice

 

 
Book an Appointment

The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

The easiest way for you to contact us or book an appointment is by completing our quick online form.

Please read our FAQ's here and complete the form at the bottom of the page.

Please note we are currently experiencing technology issues so may take slightly longer to respond. We are trying our best to respond as quickly as possible.

Frequently Asked Questions

Booking Form

If the SAC is closed and your issue is urgent, please refer to our useful contacts below.

If the Advice Centre is closed and your issue is urgent, please refer to our useful contacts below.

Privacy StatementUseful Contacts

Help us improve!

Your feedback helps us continually improve service in the advice centre. If you have a minute or two free after attending an appointment, please give us some feedback below.

Feedback formRead our Service Standards

 

  • Book in with us
  • The easiest way to get in contact with us and book an appointment is by completing our online form.
  • Most queries can be answered using the FAQ page which you can find below. If you can't find an answer here, then get in contact with us.
  • Read latest FAQs here


 
Latest News
Looking Living Leaving 2020

For all of your Housing questions the Student Advice Centre are online all year round to support you.
Check out NUSU's Housing Advisers' hints and tips, and make sure you know fact from fiction before you start looking for next year's housing.

 
Student Advice Centre: Microsoft Teams appointments

The Student Advice Centre is online!
Our advisers are providing Microsoft Teams: chat, video and audio call appointments.
You can download Microsoft Teams on your phone & computer, or you can open it in most browsers.

 
Behind the Books

The Mental Health Foundation are launching the new #BehindtheBooks university campaign, which aims to help uni students talk about their mental health, to recognise when they’re struggling, to provide tips on ways to cope, and to normalise the ups and downs of uni life.

 
Keep on track with your deposit returns

Follow the advice below or get in touch with the Student Advice Centre if you need extra support.

 
Register with a Doctor (whether you're on or off campus)

 
Information for Parents

Check out some blog posts from Newcastle University

 
Covid-19 and Renting: Guidance for Landlords & Tenants

Check out new health and safety obligations, repairs, and inspections in the context of Coronavirus (COVID-19) from MHCLG.

 
**New** Electrical Safety Regulations 2020

Electrical Safety Standards in the Private Rental Sector (England) Regulations 2020 came into force on 1st June 2020.  Check out more about this in this article.

 
 


 
Meet the Team

 

View Staff Profiles & Contact Information



 
Volunteer with Us

All our volunteers are invaluable members of the Student Advice Centre (SAC) team. Helping us to run our busy advice service our volunteers support us with administration assistance, promotion and marketing, independent research, fundraising for students in difficulties, and much more!

We offer full training for all our volunteers whether they take on term-time or summer vacation positions. So if you're enthusiastic, friendly and reliable, want to learn new skills, meet new people and develop your CV and employability, we want you to get involved! (And if that doesn’t persuade you to sign up, you’ll also get one of our infamous red Student Advice Centre hoodies)

Find out more
 
Confidentiality

Info for parents

We know you worry about your sons and daughters whilst they are at University, however we are a confidential service and therefore we cannot discuss any student details with parents. Furthermore, as we are a student service unfortunately we are unable to provide direct advice to parents or any third party.

Information for Parents Newcastle University Parents Information

 

 

 

 

    Book in with the Student Advice Centre using our booking form above. This is the only way to book in with us, and we assure you we will respond as quickly as possible.