student.union@newcastle.ac.uk

Student
Advice
Centre

Who are we?

The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via Microsoft Teams (call, video or chat) appointments to deal with any queries. Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor).

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Information for Parents Volunteer with Us Our Service Standards Evaluation Form


 


Meet the Team
Find out more about our highly dedicated Student Advice Centre team. View the team here.

Opening Times

Term-time Appointment Hours

Monday 9am-5pm
Tuesday 9am to 5pm
Wednesday  1pm to 5pm
Thursday  9am to 5pm
Friday 9am to 4pm

Due to the Covid-19 outbreak, it has been necessary to switch appointments with our Student Advice Centre to an online service (via Microsoft Teams call, video or chat). As a general rule, there is email cover 9-5pm Mon-Thurs and 9-4pm on Fridays.

 

Latest News & Advice

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Viewing houses virtually

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