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Opening Times
Book an Appointment
Volunteer

 

What we do

Your go-to advice service in the Students Union. Our 4 advisers are well-versed on a range of subjects. So if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then get in touch to book a face-to-face appointment with us (we do also offer skype and telephone appointments when they are necessary).
 

 

Support

 

Book an appointment

The Student Advice Centre is independent from the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

You can book a 40-45 minute appointment with us by using our online form, calling, emailing or just popping in. For quick queries during term time, we offer 15 minute drop in appointments at varying times through the week. Please check our availability as drop in sessions are subject to change.

If you require any adjustments during the appointment please let us know when you're booking in.

If the SAC is closed and your issue is urgent, please refer to our useful contacts below.

If the Advice Centre is closed and your issue is urgent, please refer to our useful contacts below.

Privacy StatementUseful Contacts

Help us improve!

Your feedback helps us continually improve service in the advice centre. If you have a minute or two free after attending an appointment, please give us some feedback below.

Feedback formRead our Service Standards

 

 

SAC News
Borrow Bessie

Spending time with animals can alleviate worry, provide comfort and mitigate against feelings of isolation and loneliness. Combining this with fresh air and physical exercise, can be a cocktail for positive physical and mental wellbeing.  Bessie is available for walks and company, most weekdays at 10am, 12pm and 2.30pm, for up to an hour.

 
European Economic Area Students & Brexit
Brexit

The SAC, NUSU and Newcastle University will try to support EU students with whatever happens after 29th March 2019, and we hope to update students shortly on any decisions.

 
Students Reapplying for Childcare Grant in 2019/20

'The Childcare Grant process is improving for 2019/20'

 
Volunteer with the SAC

Develop new skills in a busy advice service, enhance your CV, and have fun as part of a friendly welcoming team.

 
 

 

Volunteer

All our volunteers are invaluable members of the Student Advice Centre (SAC) team. Helping us to run our busy advice service our volunteers support us with administration assistance, promotion and marketing, independent research, fundraising for students in difficulties, and much more!

We offer full training for all our volunteers whether they take on term-time or summer vacation positions. So if you're enthusiastic, friendly and reliable, want to learn new skills, meet new people and develop your CV and employability, we want you to get involved! (And if that doesn’t persuade you to sign up, you’ll also get one of our infamous red Student Advice Centre hoodies)

Find out more

 

 

Confidentiality

Info for parents

We know you worry about your sons and daughters whilst they are at University, however we are a confidential service and therefore we cannot discuss any student details with parents. Furthermore, as we are a student service unfortunately we are unable to provide direct advice to parents or any third party.

Information for Parents