student.union@newcastle.ac.uk

Student Advice Centre

Who are we?

The Student Advice Centre is your go-to advice service in the Students Union currently working digitally to provide you with resources and advice during this period of isolation. Our 4 advisers are well-versed on a range of subjects, so if you need help on Housing, Finance, Academic Issues, Mental Health referrals, or anything in-between; then check out our latest Covid-19 FAQs and if you still need to speak with us, we are currently operating via Microsoft Teams (call, video or chat) appointments to deal with any queries. Please let us know of any accessibility requirements when booking in and we can organise something in time for your appointment (for example a sign language interpretor).

The Student Advice Centre is independent of the University; so we can offer fully impartial, professional advice. We aim to help you find the best steps you need to take in order to remedy any situation. We follow a strict confidentiality policy, so you can be open and honest about any problems.

Information for Parents Volunteer with Us Our Service Standards




Meet the Team
Find out more about our highly dedicated Student Advice Centre team. View the team here.

Opening Times

Term-time Appointment Hours

Monday 9am-5pm
Tuesday 9am to 5pm
Wednesday  1pm to 5pm
Thursday  9am to 5pm
Friday 9am to 5pm

Due to the Covid-19 outbreak, it has been necessary to switch appointments with our Student Advice Centre to an online service (via Microsoft Teams call, video or chat). As a general rule, there is email cover 9-5pm Mon-Thurs and 9-4pm on Fridays.


Latest News & Advice

5 things not to worry about yet & other housing advice

For all of your Housing questions the Student Advice Centre are online all year round to s... Read more

Student Advice Centre: Microsoft Teams appointments

The Student Advice Centre is online! Our advisers are providing Microsoft Teams: chat, vid... Read more

The Mental Health Foundation are launching #BehindtheBooks

This campaign aims to help uni students talk about their mental health, to recognise when ... Read more

Keep on track with your deposit returns

Follow the advice below or get in touch with the Student Advice Centre if you need extra s... Read more

Register with a Doctor

Whether you're on or off campus, it is really important to get yourself registered - here'... Read more

Information for Parents

Check out some blog posts from Newcastle University... Read more

Covid-19 and Renting: Guidance for Landlords & Tenants

Check out new health and safety obligations, repairs, and inspections in the context of Co... Read more

**New** Electrical Safety Regulations 2020

Electrical Safety Standards in the Private Rental Sector (England) Regulations 2020 came i... Read more