Academic Advice & Information

What can we support on?

We hope your time at university goes smoothly, however, if you do hit a bump in the road the Student Advice Centre (SAC) is here to support you with any academic and disciplinary issues. University processes can sometimes be difficult to navigate and you may feel unsure where to go and who to speak to, but a SAC adviser can explain how things work and point you in the right direction.

Personal circumstances getting in the way of your studies? We can advise you on what support is available and help you choose the best route for you going forward. We also provide guidance on a range of issues including how to change your course, leaving the University, and problems with your course, University services or the conduct of another student or member of staff.

We can support you with other University procedures such as submitting an Academic Appeal, responding to an Assessment Irregularity report such as plagiarism, as well as guiding you through a Disciplinary, Fitness to Practise or Fitness to Study investigation. An adviser can also represent you or act as your supporter during formal proceedings, where appropriate.

The COVID 19 outbreak is generating lots of concerns, questions and issues for many people. We're receiving a lot of queries related to the virus outbreak and we hope to be able to help you navigate these as best we can. We have created a list of FAQ’s

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Academic Appeals

The appeal process is for where you’ve received a formal University decision (e.g. degree classification, unsatisfactory academic progress decision) and you feel that they’ve not taken everything into account.

Tags: appeals, PEC, Appealing, procedural irregularity, complaint


Academic Writing

Unfortunately we can't advise you on academic writing skills, such as referencing or writing a dissertation. We recommend you speak to your tutor and look at the Academic Skills Kit which has lots of useful resources and information.

Tags: Course, Dissertation, Writing, Advice, Skills, Referencing, Assessments, Work


Assessment Feedback

If you’re unhappy with a mark, you may find it useful to arrange a meeting to discuss your feedback with your tutor before doing anything else.

Tags: Feedback, Coursework, Assessment, Dissertation, Writing

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Assessment Irregularities

If the University suspects you of academic misconduct such as plagiarism or not following exam rules, they will investigate this under the Assessment Irregularities procedure.

Tags: Feedback, Coursework, Assessment, Dissertation, Writing


Changing/Leaving your Course

If you don't like your course, or if you're just not sure it's for you, there are plenty of options available.

Tags: course, transfer, move, change course, studies, school, change degree



You can complain about a School, Service or member of staff within the University using the Student Complaints procedure.

Tags: Course, School, Degree, Lecturer, Staff, Student, Complaint


Disciplinary Issues

Damage to University property, criminal behaviour, or behaviour that may bring the University into disrepute may lead to an investigation under the Student Disciplinary procedure.

Tags: Disciplinary, Behaviour, Damage, Degree


Fitness to Practise

The Fitness to Practise procedure applies to students on degree programmes leading to a professional qualifications .

Tags: Medical, Fitness to Practise, Degree, Course


PEC Forms

Whether it's a personal problem, health issue, bereavement or other difficulty, the University can take this into account via the PEC process.

Tags: Mental Health, Deadlines, Bereavement, Difficulty, Difficulties, Problem


Support to Study Procedure

The University may use the Support to Study procedure if there are concerns that your physical or mental health is negatively affecting your ability to engage with your studies.

Tags: Mental Health, Deadlines, Bereavement, Difficulty, Difficulties, Problem