student.union@newcastle.ac.uk

Housing Advice

Whether you need advice on looking for a property, living in a property, or leaving your property, our Student Advice team have all the resources to help support the decisions you make.


Our Services

For all of your Housing queries, the Student Advice Centre is online all year round to support you with looking for, living in & leaving your property. If you need to talk to someone in private about your issue or experience, you can book an appointment with one of our Student Advice team advisers to talk through any questions you may have. This is a confidential service.

Regardless of whether you’re staying in University residences, private accommodation or seeking advice before you sign a contract can help highlight some things you might need to consider. We help with a whole range of housing queries or concerns and so if you would like to book an appointment with our Housing Adviser at the Student Advice Centre, use our online booking form. We are currently offering Microsoft Teams: chat, video or call appointments (with some exceptions being made for those who cannot access teams, e.g. pre-entry students)

The COVID 19 outbreak is generating lots of concerns, questions and issues for many people. We're receiving a lot of queries related to the virus outbreak and we hope to be able to help you navigate these as best we can.

Book Appointment Covid FAQs Report Historical Housing Issue

Our Resources

We have split our resources into 3 easy to navigate areas of Housing advice: Looking, Living, & leaving. Information about Deposits can be found in all 3. Can't find what you're looking for? Chat to an advisor.

Finding accommodation when you’re a student can be an exciting but also daunting task.  These pages will assist you when LOOKING for private rented accommodation.  If you are interested in University Accommodation please contact the University directly or navigate their web pages for more information.  Our advisers can advise on University accommodation too. 

When looking for private housing, if you conduct a viewing and accept the offer of accommodation with a holding deposit you have entered into an agreement (even if you haven’t ‘signed’ the tenancy agreement yet). 

So take a moment before you start looking for housing and prepare so you can make an informed choice. 

  1. Have a read of the first section of our Housing Guide* to find out everything you need to know before LOOKING (there’s also sections on LIVING in and LEAVING your accommodation).
  2. Think about booking in to speak with the NUSU Housing Adviser. 
  3. Attend NUSU Housing Fair, run each November to get advice and meet some of the housing providers in the city.

What to look for?

Useful information on types of accommodation, locations in Newcastle and more.

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When to look?

There's no perfect time to look, but our advisers have provided some factors to consider.

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To Share, or not to Share?

Before making a final decision, consider the pros and cons of sharing a tenancy with others.

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Paperwork & Contracts

Start a process of documentation and payment to create a tenancy contract that is legally binding.

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Do I have to pay fees?

Information on which fees are allowed and which are banned.

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Letting Agencies

Useful information on finding a letting agency in Newcastle-upon-Tyne.

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Independent Redress
Scheme

A free, independent service for resolving disputes between letting agents and tenants.

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Newcastle HMO
License Check

Search for licences and licensing applications by a single line of an address.

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Moving into and experiencing your first entirely independent student property can be exciting and liberating but you a likely to encounter a number of things you either didn’t previously know or haven’t experienced before. These pages will hopefully assist you when LIVING in private rented accommodation. Some of the information might be useful when living in University Accommodation as well but rules for living in this type of accommodation are often different. Initially please contact the university directly or navigate their web pages for more information or make an appointment with the Advice Centre to ask anything specific as our advisers can advise on University accommodation too.  

  1. Hopefully, you have been able to look at the second section of our Housing Guide to find out everything you need to know before LIVING (there are also sections on LOOKING in and LEAVING your accommodation).
  2. Think about booking in to speak with a NUSU Housing Adviser
  3. Attend any NUSU Housing Event or Fair, usually run each November to get advice and meet some of the housing providers in the city.

Access & Unauthorised Access

If you are renting you are likely to have either exclusive possession of either your room or the entire property.

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Bills & Meters

Our how-to guide for everything to do with understanding and keeping on top of your household bills.

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Deposit Protection

Check to see if your tenancy deposit is protected in one of the three UK government-backed protection schemes.

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Houses in Multiple Occupany

If your property is an HMO there are specific duties that fall on the landlord/manager. Find out what they are.

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Inventories

Find out more about inventories, as well as the schedule of cleanliness and condition within your household when you move in.

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Moving In Tips

Have a look at a our top tips for moving into a new property to ensure you are covered and secure.

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Noise & Community Issues

Have a look at a our top tips for dealing with noise complaints and anti-social behaviour in the community.

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Repair & Housing Conditions

Find out about your rights when it comes to disrepairs and your household conditions - from mould to repairs that need doing.

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Safety & Security

From smoke alarms to burglary, this is how you and your property remain as safe and secure.

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Depsoit Protection

Check to see if your tenancy deposit is protected in one of the three UK government-backed protection schemes.

Explore


Moving Out

Have a look at a our top tips for moving out of your property to ensure you are covered and secure.

Explore



Housing Guide

Check out our handy all-in-one Housing Guide, & Property Checklist which aim to make your experience with housing & accomodation as a student that bit easier. Download your copy below.

Download your copy here.

Download your copy here.

Don't rent yet!

Are you new to renting outside of Uni Halls? Then get smart and informed on renting and think about whether this is really the right time for you to make these decisions just yet.

Newcastle City Council logo

Student Advice Centre: Help us catch unlicensed Landlords

Newcastle City Council would like your help to find out the landlords who might be dodging their responsibilities.

one hand passes keys to another hand

Get advice on Noise and Community Issues this Summer

Newcastle University Students Union hope sall our students remain happy and are safe and secure during their time at University. We also hope they are good neighbours, making a positive impact whether they are in University student accommodation or living in the local community.

Right to Rent Scheme COVID-19 Adjusted Checks Update

The Home Office made temporary adjustments to the landlords Right to Rent check on 30 March 2020, due to COVID-19.

Finding a group to share housing with 2021/22

If you haven’t sorted or decided about accommodation for 21/22 Academic Year, please don’t panic. In fact, we would strongly advise that students do not sign up to tenancies more than 3 months in advance of the tenancy starting.

Terrace Housing

Important Update: Fixed Penalty Notices

Important information for students caught breaching Covid-19 regulations before the festive break.

Viewing houses virtually

A virtual viewing offers an initial sense of the property and can be provided in a live video or pre-recorded footage.

Student Advice Centre: Microsoft Teams appointments

The Student Advice Centre is online! Our advisers are providing Microsoft Teams: chat, video and audio call appointments.