Jill is a Senior Student Adviser at the SAC. She primarily deals with all student financial matters, covering student loan issues, debt problems, tax credits and benefits, and any other financial issues that students may face. She is also a generalist adviser who deals with a wide range of other issues, including academic, health, employment and consumer. She co-manages the service with the other Senior Adviser, Ruth Gibson.
Ruth is a Senior Student Adviser at the SAC. She primarily specialises in housing, and deals with a range of issues, including problems with contracts, deposits, community issues, and disrepair. She is also a generalist adviser who deals with a wide range of other issues, including academic, health, employment and consumer. She co-manages the service with the other Senior Adviser, Jill Lincoln.
Emily is a Student Adviser (full-time) who specialises in dealing with academic issues such as changes in personal circumstances, appeals or student disciplinary procedures. She is also a generalist adviser who deals with a wide range of other issues, including health, employment, housing and consumer. She is also the service coordinator of the SAC volunteers.
Alexia is a Generalist Student Adviser (part-time) who offers advice on a range of issues including, but not limited to, finance, housing and academic. She is also the service lead on Mental Health and support.
Administrative Support at the SAC provide front of house duties as well as all the background administration for the service such as booking appointments, case records management, information provision and service promotion. They also manage the service social media and also assists with our student volunteers explaining and supporting their tasks.