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Office Administration

Reception Work

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Outreach and Promotion Work

Card image capFundraising

Card image capIndependent Research


Volunteer Role

By volunteering you can help the SAC provide great support to students. With a wide variety of projects for you to get involved in and the flexibility to tailor the experience to your individual aims and interests, what are you waiting for? Key volunteer tasks are:

You can also get involved in fundraising and marketing projects.

Interested in developing leadership skills? Apply for the position of Lead Volunteer and be responsible for organising volunteer meetings and socials throughout the year to encourage teamwork. The Lead Volunteer also facilitates communications to volunteers and relays feedback and suggestions to SAC staff. If you are interested in applying for the Lead Volunteer role, please explain why we should pick you in your personal statement.

  • Office administration: Assist the SAC advisers and administrator in the everyday running of the Student Advice Centre.
  • Reception cover: Work with the SAC administrator in the operation of the SAC reception, providing friendly customer service in person or via telephone and email.
  • Outreach and promotion: Work with the SAC advice team to raise awareness of our services including organising and staffing SAC promotion stands.
  • Independent research: Work with the SAC advice team to research and analyse key advice and guidance information throughout the academic year.



All our volunteers receive full training before they begin working in the Student Advice Centre. Refresher training is also provided later in the year for our term-time volunteers. You will receive ongoing support and supervision throughout the year from the SAC volunteer coordinator and gain a wide range of skills and experience which looks great on a CV.

Skills Gained:

SAC volunteers are all eligible for the NCL+ Employability Scheme and the NUSU Celebrating Success Awards and Pride of Newcastle Awards. Our volunteering programme can also be done as part of your Career Development Module (CDM).

  • Team Working
  • Communication
  • Planning and Organising
  • Initiative
  • Innovation and creativity
  • Self-awareness and reflection



Our SAC volunteering programme is available to part-time, full-time, undergraduate and postgraduate Newcastle University students. However, all volunteers must be students for the full volunteering period. We’re looking for students who:

  • Are enthusiastic, friendly and reliable
  • Have good IT skills, including experience with Microsoft Office and the ability to pick up new software quickly
  • Enjoy working as a team, but also able to work independently
  • Have good organisational and time management skills
  • Demonstrate excellent communication and interpersonal skills
  • Show cultural awareness and sensitivity and a commitment to equality

And it would be an added bonus if you could show experience of:

  • Event management
  • Working (voluntarily or in a paid role) in a customer-facing role
  • Demonstrating creativity



Term-time volunteers: minimum 3 hours per week, during University term time (but flexible around assessment deadlines and exams)

Summer vacation volunteers: minimum 3 hours per week, from mid June – end September (allowing time off for summer holidays or resits, as necessary)

Must attend all training sessions in May, September (term-time only) and January (term-time only)


How to Apply

Online applications for Summer 2020 and Term-time 2020/21 positions will open in February 2020 on this webpage.

How are volunteers selected?

We offer a maximum of ten volunteer positions a year.

Once we have reviewed the initial application forms, selected students will be invited to a semi-formal interview with the SAC volunteer coordinator and a current SAC volunteer. Our future volunteers will then be chosen based on their responses to the interview questions.

We welcome applications from students with disabilities in accordance with NUSU’s equality policy. If we can provide any support during the interview process, please let us know.

And finally, good luck with your application!