Mental Health and Wellbeing Services.

NUSU Welfare & Support Centre.

Looking after your Mental Health & Wellbeing

Looking after your mental health is important and although support is a very individual thing we want to help you to give yourself the permission to pause and take a breath from the things that can be harder to manage. University can pose busy and stressful times for students and staff, and at NUSU, we wanted to help reduce pressures. It is vital to take self-care and self-love time away from stress and give our brains and bodies time to breathe.

Everyone may need a bit of extra support from time to time and although we don’t offer the same counselling service as the University we do have opportunities and resources

What is mental health?

We all have mental health.  Just as we can develop problems with our physical health, mental health problems will be experienced by many of us over the course of our lives. Mental health relates to how we think, feel, behave and interact with other people.


What are Wellbeing and resilience?

‘Wellbeing is a state of mind in which an individual is able to realise his or her own abilities, cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to their community.’ - WHO

Resilience is important because it can help to protect against the development of some mental health problems. Resilience helps us to maintain our wellbeing in difficult circumstances. Resilience is not about being able to go through life not feeling the ups and downs but about how we overcome difficulties. High levels of wellbeing and resilience don’t just lead to fewer mental health problems. Good levels of are associated with:

  • Improved learning and academic achievement
  • Reduced absence from work due to sickness
  • Reductions in risk-taking behaviours like smoking
  • Improved physical health
  • Reduced mortality
  • Increased community involvement

And these are the reasons that we all hear, read, and see wellbeing advice everywhere.


Support Available at the Students' Union

Here at the SU we want to help you feel part of a supportive community and there are a number of ways how we can support you in making steps towards improving wellbeing - check out the online resources for advice and examples of what you can get involved with to support your wellbeing. As a member of the Students' Union, you have access to many opportunities including, societies, sports clubs, and volunteering to help improve your wellbeing alongside your studies. If you give them a try, you may feel happier, more positive, and able to get the most from Uni life.

At the Student Advice Centre, you have the opportunity to talk to one of our professionally trained Advisors who will be able to advise you on a whole host of personal health matters and guide you to the appropriate services. Visit the Student Advice Centre here

The SU also has a dedicated Welfare and Support Centre area on the ground floor and welcomes students to drop in to chat or get information for local services as well as offering a range of resources to help support your wellbeing.

Alongside all of this, we campaign on issues that matter to you and that includes mental health. The Officers work closely with the Uni Wellbeing team to amplify your voice on wellbeing support and provision. NUSU represented you and your interests in university-wide projects such as the Mental Health Charter.

We may not be answer to your individual needs, but we can signpost you to those who can or work with you on new ideas to support student mental health. Contact the Welfare and Equality Officer or the Wellbeing and Support staff member with any questions, ideas or thoughts.

University Student Health and Wellbeing Service (SHWS)

The level of wellbeing support, here at NUSU, may not be the best fit for everyone. If you feel that you need extra support from the University Student Wellbeing Counselling service, please get in touch. The University Student Health and Wellbeing Services work with local and national organisations to support students to maximise their academic potential and gain the most from their time here at Newcastle. 

Talk Campus - 24/7 Help 

TalkCampus is a free to download app where students can talk with other students from around the world if they are struggling with their mental health. This app is based around peer support but is professionally moderated with robust escalation processes.  Student Health and Wellbeing can now offer an immediate professional crisis support helpline included in the app.  

You can find out more here.


Silvercloud - Free online CBT programme

Silvercloud is a suite of online CBT (Cognitive Behavioural Therapy) programmes that can be tailored to a student’s specific needs. CBT can help identify and change thought patterns that have a negative influence on behavior, helping to change how we are feeling for the better. The programs are easy to use and flexible as can be accessed anywhere on a PC, tablet, or mobile. Silvercloud is available to all Newcastle University students, free of charge